FREQUENTLY ASKED QUESTIONS
How do I set up my Family Account?
In the upper left hand corner, you will find Sign Up and Login links. Each family will have one Family Account. Once a Family Account is created, the individual that created that account will add individual participants to Crossbar (players), and can invite other family members to be added to the Family Calendar and Manage the Account.
Can I have more than one Family Account?
No. Each player can only be attached to one family account. If you need to add another family member or guardian to an account, you must add them individually by participant on your "Account" Page.
How do I add another Parent / Guardian to my account?
Step #1 - Have the parent that originally registered players log into the website
Step #2 - FOR EACH CHILD REGISTERED
Click ‘View Details’ or the Person Icon above the participants name.
STEP #3 - Next to "Accounts" Click ‘ (+ Add) Account then enter the email address of the parent or guardian you would like to add to the specific player account.
STEP #4 - If this email address does not have a Crossbar account: They will receive an invitation email and need to click the confirmation link to create an account.
If they already have a Crossbar account they will be registered and will be added to the players account and team emails.
What is the Family Calendar?
Once logged into the website and you have been added to your teams for the season, the Family Calendar will display all of the scheduled events for all members in your family (including coaches). You can add this calendar to your Phone or Desktop computer using the available iCal feed. The calendar is updated automatically as games, practices and events are added.
I am a coach or volunteer who does not have a child on the team. How do I get access to the team page?
You will need to make sure you have a registered account on Crossbar. Once you have registered and confirmed your email address, contact us to be added to your team.
How do I access the mobile application?
You can download the Crossbar Mobile Application from the Apple App Store or the Google Play Store
I can't seem to create an account on the mobile app!
You will need to create an account directly on the WYBB website before you can sign in on the mobile application. You can do so by clicking here.
I don't see my team on the Mobile App.
If you do not see your team on the mobile application, it is likely because you or your child has not been assigned to their team yet in the system.
PAYMENT AND BILLING
How do I register for the season?
Once you have set up a Family Account and added Participants, you can register for any seasons that are currently open.
What payment options are available?
We will accept only a full up-front payment for a season, or you can reach out to Bill Furtado at email@example.com or Jason Desrosiers at Jasondesrosiers@wybb.org to talk about any financial concerns.
We accept major credit cards or you can do a direct debit using your banking account / routing numbers
What if I have a balance due?
Past balances that are due can be paid for and closed out on the old wybb website, available here:
Families with a balance past due will not be allowed to register for new seasons until they have been cleared.
SPONSORSHIPS AND DONATIONS
How do I become a sponsor of Watertown Youth Baseball & Girls Softball?
For any sponsorship inquiries contact Doug Orifice at firstname.lastname@example.org
I would like to make a donation to Watertown Youth Baseball & Girls Softball, how do I do that?
You can make a donation to Watertown Youth Baseball & Girls Softball by visiting https://www.wybb.org.app.crossbar.org/donate
Watertown Youth Baseball & Girls Softball is a 501c3 Non-Profit Organization